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S
Sridharan
Chennai, 9 years ago
We would recommend every affordable Indian visit Sikkim-Darjeeling before they are too old - thru TravelTriangle or otherwise.
Mr.Ansari - from Delhi was by far prompt to answer our queries/call...
s - perhaps because he was far away from the tourist site.
Himalayan Travels coordinator (let us withhold the name for her sake) seems to have no 'iccha' for taking responsibility - never kept up her word nor was responsive nor was honest.
Is Travel Triangle aware that we were not taken to Nathulla Pass or the entire day's trip did not happen - even though it figures in the itinerary you sent us? How much are you going to refund us? You know at our age, we may never be able to travel thus far yet again. Greatest disappointment. Trans. coordn said he was intimated about our trip only a few days earlier that he could not manage to get permit for us. Also it was puja time was his excuse. We bkd in June and there was ample time for you to manage this. What expln do you have for this lapse. And feed back abt vehicle / driver arranged was zero. There was never one incoming call from any of the concerned on any day during the 9 day trip and each day it was always calls from our side for confirmation abt the vehicle being sent. And on the day we had to leave at 4 am to Tiger Hill, the driver has been given a wrong hotel name due to which we had to wait in anxiety at that time of the morning hour. We had to struggle a bit more because of our lack of hindi knowledge. :( In spite of all the above, the hotel bookings done in all the places were satisfactory, decent food, excellent places to visit. Of course, we must agree that but for not taking us to the places leading to Nathulla Pass, the trip was by far good and TravelTriangle can be given credit for the same. We would only suggestfuture travelers bkg via TT to -
make sure taking the trips to all the places as programmed is fulfilled by them; Some arrangement to hold back a small percentage of the amount agreed upon, in the event of not being able to keep up all the places programmed - a rider to this effect at least;
Very good, humane and friendly drivers - all of them uniformly. Nature-wise undoubtedly watching the Sun's rays falling on Kanchendzonga - A Divine Treat.
R
Rachanadesai
Visnagar, 3 days ago
Service of Bina Travels is good but I want to say one suggestion please inform to visitors for booking of Toy trains so we can do it before. Thanks to travel Triangle & Bina Travels for making ou...
r trip memorable & awesome.
B
Bharathrajn
Bengaluru, 4 days ago
I have done my part. Thanks for arranging the itinerary and taking all necessary in advance and making our trip hassle free and memorable.
Looking forward to travel with you again and definitel...
y will be recommending your travels to my friends and colleagues.
.
JEREMY TRAVELSTravel Agent
Thank you so much for your positive review, it means a lot to us. We were really happy to have you & ma'am as our Guest . Hope to see you soon Sir.
JEREMY TRAVELS FAMILY
Syam Sundar
Mumbai, 4 days ago
Overall the tour was perfectly planned and executed well
This is my second experience with TT and I have enjoyed a lot
Thank you Travel Triangle
As per my flight timings i had to alter my iten...
ary a little, that change also was done to the perfection
Thank you very much
S
Sijwarvikash
Gaya, 5 days ago
Good experience with you this is my first time with you
J
Jaydeepmetaliya
Lathi, 5 days ago
It's good experience with travel triangle.
Kashmir
K
Krishandwivedi
New delhi, 7 days ago
Had a wonderful trip all thanks to the amazing management by our trip managers especially Ms. Bhawana Sharma. Hotels, cab services etc. all were to our satisfaction.
M
Manyam
Hyderabad, 8 days ago
Salastree hotel in Darjeeling location is very bad. Huge drainage smell outside of the hotel.
We have waited on road for two hours for permit for Narhula pass.
Overall food, sight seeing and foo...
d is good. I will recommend to my friends.
YN
Yennam Naresh
Hyderabad, 9 days ago
I took service from travel triangle they have send a agent name is my KINGS LAND.
service is Good
Hotels are Moderately OK
Cab drivers are Good
VR
Venkata Ratnam
Bangalore, 9 days ago
The hotels, cab, driver and itenary were very good. Would prefer for another trip as well
Rohini Harish
Bangalore, 10 days ago
The driver picked us 1 hour late from the airport on very first day of trip. The travel coordinator did not pick up the call and we were so upset. Other than this trip was good
AW
Aatul Wadegaonkar
Bagdogra, 11 days ago
The itinerary was nicely designed. We were well informed and updated about each event or activity. The agency representative Anand was very cooperative and helping. By the end of each day he used...
to call and take feedback. Our driver was a gem of a person. He not only took us to right places but also helped us in identifying right time, place and food to satisfy our hunger. Always on time without reminder.Hotels location rooms and staff was also very good. And finally the people of Sikkim, great host, ambassador of peace, happiness and hospitality. Their every expression, action and reaction was Happiness Personified.
JEREMY TRAVELSTravel Agent
Thank you Sir for your valuable review & rating of our services. We are pleased to know that you have enjoyed the entire trip with best experience and satisfied with our complete arrangements. We have also conveyed you positive feedback to Mr Anand & Mr Passang (Driver) as well. Lastly, we are really motivated with your words & will continue to serve all are Guest in the same way.
Jeremy Travels Family Rangpo East Sikkim
S
Sandeepk
Bengaluru, 12 days ago
Awesome experience. Travel agent was very polite and made sure the entire trip went without any hassles. Constantly kept checking on us which was very kind. Cabs provided were of good condition. ...
Drivers were highly experienced and guided us very well through out. Overall a 5 star experience.
DV
Dinesh Viswanathan
14 days ago
Happy to collaborate with Jeremy travel for our sikkim trip.
JEREMY TRAVELSTravel Agent
Thank you so much Sir for your testimonial!!.. We were really happy to execute your Anniversary Trip...Hope to see you soon
JEREMY TRAVELS FAMILY
YR
Yureshwar Ravuri
Hyderabad, 14 days ago
Had an good experience with unexplored trip. Only hicup was hotel manager didnt got my room allotment till i reached the hotel from their higher management.
PA
Pethaperumal Arunachalam
Chennai, 16 days ago
Pros : Good arrangement and schedule plan. All permits everything taken care by the Tourepedia. Thanks to Bharat. Good cab and drivers on 3rd day to 5th day, 7th to 9th day.
Cons: In Lachung, t...
he hotel is not met my expectations, agent should understand the customer requirement and book. There are other serval hotels which are good than Rufina Deezong(I stayed) , NO hot water in that 9degree weather which is not acceptable. They arranged bucket of hot water from other rooms.
I asked cabs in good condition, the cab came on 6th day is horrible.
1 st day - driver was driving very fast in hills.
2nd day - driver dropped didn’t stop for any lunch he dropped in the middle of the road as he has some personal work.
D
Dinkarpandey
Uttar pradesh, 16 days ago
It was a good experience to travel north-east region during summer season...the service provided by travel agent was good.
The best memories for me is to trvel nathula and Gangtok..and if i get a...
nother chance, i will visit once again gangtok
SB
Sandeep Belel
Kolkata, 17 days ago
Travel agent could have been more helpful instead of just focusing on money.. expectations are to explain trip end to end with all pros and cons. Had lot of challenges in this trip . Not a hassl...
e free.. but could have been better..
Lachung driver ,though young , but still jolly and full timepass. Lachung stay ok . Food quality almost good in all of the stays.. gangtok stay was way far from the market even after asking nearest one...
AB
Avi Bhansali
C2v2+p5 gurugram, 20 days ago
The travel and itinerary shared was good and all the things were hassle free. Overall good experience.
Trip 2 HillsTravel Agent
Thank you Sir, for your valuable feedback
It was a pleasure to have you here with us.
Team Trip2 Hills
MN
Manjusha Nair
Bangalore, 25 days ago
After much research and discussion, we decided to do a Sikkim Darjeeling family trip in April. I decided to use travel triangle to find good quotes and finally went with an 8 day/7-night package ...
from an agent called Dream Destinations/Sikkim Hills Travels.
I specifically asked for a good comfortable SUV since we will be spending a lot of time on the road. I also requested that the hotels be 3 or 4 stars with deluxe rooms since there were kids and elderly. I also asked 100 times about travelling during elections. I was assured that everything will be taken care of and there was nothing to worry about.
Here is our experience
Hotels - The first hotel we stayed was Mandarva in Gangtok and it was good and just what we asked for. Clean, neat and good breakfast. We also had a lovely view of the city from our window. Unfortunately, it was in a residential area with no hotels or anything else nearby. It was too far from the shops/restaurants like MG Marg. In Sikkim, the sun sets by 5.30 pm and in the summer, it also rains heavily in the evening. So, taking a taxi and going out in the wet, dark hilly area is not really an easy option. So, we asked for a hotel that was close to MG Marg. They changed it to Pearl Retreat which was an older/ok ok hotel. However, they were kind and accommodative of my request to keep food ready on a day when we got stranded and returned pretty late.
The worst hotel we stayed was a place called ‘Daksha’ in Pelling (Naming and Shaming here very intentionally). It was dirty, unhygienic and chaotic with clueless staff and run like a hostel forget deluxe standards here. Basic was also so terrible. We found out bed linen had hair, dirt marks and dust all over. They gave us a room without dusting, same old linen and a wet bathroom. Also, on the 3rd floor and no lift. I didn’t even want to stay there for 1 night! The other hotels were passable or okay.
Cab and Driver – Spending a minimum of 4-5 hours in the car is unavoidable in Sikkim. As per our request we were given a nice SUV (a XUV 700 with sun roof) The car was comfortable most of the time and our driver was also a young local who drove really well and carefully in the mountain roads.
However, on day 3, while returning to Gangtok from Lachung, the vehicle had some challenges with pickup/driving up the hill and we got delayed very badly. We had been awake from 6 am that morning visiting Zero point/Yamthang valley which were at high elevation and 3 of us had altitude sickness and had not eaten anything for hours. We found that the driver and the travel agents were more interested in sorting their vehicle rather than helping us figure out a way to get to Gangtok. I finally had to intervene ask for another vehicle to pick us up. Keep in mind, Sikkim is sparsely populated. The place we were stuck had no humans, lights and it was raining making the roads very muddy and dangerous. We got back late to the hotel after spending nearly 16 hours that day in the car with a very sick child. A nightmarish night ride where I was hoping and praying my child doesn’t get severe dehydration.
Our driver for Darjeeling local sightseeing was another local driver and he refused to come to our hotel (Taksa Retreat) and wanted us to climb up the road. We explained to him that my mom and child were tired after climbing and walking so much every day. He was very reluctant, unhappy and had to be coerced by the travel agent to pick us up at the lobby.
Our last leg of the journey was travel to Bagdogra from Darjeeling. Our flight was at 2.45 pm and we left Darjeeling at 10 am. It was the last day of election campaigning in WB and there were 2 massive political rallies at Darjeeling District and Siliguri. Neither us nor our driver had any clue about this. We got redirected by the police and paramilitary personnel multiple times and we had to take different diversions in the hills. Then as if the cup of woe has not run over, our SUV got a flat tire. By them time we repaired it and reached the airport, the staff refused to board us as they had closed the gates.
But this is what disappointed me the most - I had requested our driver to wait for few mins after dropping us, in case I need help with getting dropped at a hotel. We were 3 women alone in an unfamiliar place and I was getting stressed about the possible options/safety in case we miss the flight. Our driver chose to leave, and he gave my number to a random driver in the taxi stand to help us. This guy was with us for a whole week, and we treated him well, but I guess he was in a hurry to go back to Gangtok rather than worry about people whose trip and tips are done.
Luckily, the taxi driver turned out to be a nice person and dropped us at the hotel as requested. He mentioned that most taxis/drivers cancelled their trips to Darjeeling because of the political rallies. They also informed their clients who wanted to leave Darjeeling to leave early in the morning to avoid road closures and diversions. I really wish our Driver/Travel agent had done some check on this and updated us.
Travel Agent – As soon as we landed, our travel agent mentioned that they had made some changes in our itinerary and that instead of Nathula Pass, we will be doing Yumthang Valley first. We were okay with that since we knew that traveling in Sikkim means being flexible and being okay with unpredictability. However, this seemed to be only applicable for tourists and not the travel agents. I requested that we post pone Nathula pass for a day after our nightmarish road travel back from Lachung and since everyone was sick. They expected us to do 2 consecutive days of heavy road trips to high altitudes. They made a huge fuss about cancelling and changing hotel plans and basically put all the extra charges on us. The manager Mr. Deepak was extremely rude and told me “You are already getting so much personalized services for the money you paid”. I really think that the package (which was hotels + ground Transport + personalised service) was not value for money especially the hotel accommodations. Not to mention the goof ups in getting permits to Northern Sikkim. My name was conveniently left out of the permit, and we could go only because of the military personnel being accommodative. (So much for personalized service!)
However, Mr. Abhishek Thapa who was my SPOC and coordinated the whole trip for me was always polite, helpful and checked in on us morning and evening every day. I really appreciate that he was able to keep his composure and help us in the best way he can.
May be in couple of months, all that has happened might become an interesting titbit/travel anecdote to share with others. But right now, I am quite bugged and feel very unhappy that we had to get so distressed during the holiday, especially at the end of it. Not to mention the extra money that we had to shell out again for tickets and accommodation.
As for the travel agent/package we took – I am not so sure. I would have liked to give them the benefit of doubt, but in my interactions with them, I sensed that they were more interested in making their profit than worry about the customer’s well-being or experience.
VK
Vasanth Kv
Bangalore, a month ago
It was good experience and travel agent very well coordinated n supported. Good accomodation and services was provided
SR
Sudharsanan Ramachandran
a month ago
It was overall very good trip. Well coordinated by the agent between three different set of drivers. Paid more due to unforeseen traffic diversions and road conditions.
Zero point. Nathula pass,...
Darjeeling joy train ride, tiger hill View of Kanchenjunga
A
Advocatepkj
Delhi to bagdogra, a month ago
As per commitment hotel not provided to us we paid 4 star hotel and 3rd class hotel jain group Nirvana given to us hotel staff was good and greendale hotel was good also staff
No
Make My Holiday Tour and TravelTravel Agent
BEFORE CHANGING HOTEL WE ALREADY INFORMED YOU AS PER DISCUSSION WE COMFIRMED THE HOTEL SIR .
WHILE BOOKING THE PACKAGE YOUR HOTEL CONFIRMED AS :
3 STAR PROPERTY
GANGTOK HOTEL : ROYAL HERITAGE
DARJEELING : JAIN GROUP PINK MOUNTAIN
CHANGES AS : 3 STAR PROPERTY GANGTOK : GREENDALE
DARJEELING : JAIN GROUP NIRVANA
PP
Podugu Pakeeruraju
Hyderabad, a month ago
The tour is very nicely organized. Very well coordinated. They have explained all terms and conditions clearly. There was no confusion at all. Value for money we spent. Thanks a lot.
N
Nagashreeramapriyan
a month ago
We had traveled to sikkim and Darjeeling from travel Traingle and had good experience .They have arranged it very well. They used to respond to our queries on time. Drivers were very profession...
al . Need to mention the amazing driving skills of Mr.Umesh who was with us for our Darjeeling trip. But due to rain could not cover few places .Only drawback was hotel room in Darjeeling it was very small but the hotel service and food was good.
We experienced snowfall and heavy rain in Nathula pass was bit scared but the drive was amazing totally memorable experience.